Tidio is an e-commerce focused chatbot with generic templates. Aditya Labs provides industry-specific AI agents with pre-built knowledge bases tailored to your business type.
Aditya Labs provides industry-specific templates and knowledge bases. Tidio is e-commerce focused with generic templates.
See exactly how Aditya Labs and Tidio stack up across the features that matter most.
| Feature | RECOMMENDEDAditya Labs | Tidio |
|---|---|---|
| Starting Price | Free / $49/mo | Free / $29/mo |
| Setup Time | 5 minutes | 30 minutes |
| No-Code Builder | Yes — drag & drop | Yes — visual builder |
| Industry Templates | Yes — dental, legal, real estate, restaurant, etc. | No — e-commerce focused |
| AI Quality | GPT-powered with custom knowledge base | Tidio AI (Lyro) — limited to FAQ-style |
| Knowledge Base Depth | Industry-specific, pre-loaded content | Generic — you build from scratch |
| Custom Branding | Full white-label | Limited on free plan |
| Analytics Dashboard | Included | Included |
| Target Audience | All small businesses | E-commerce / online stores |
| Live Chat | Handoff to human | Built-in live chat |
| Support | Email + Priority | Email + Chat |
What sets Aditya Labs apart from Tidio.
Aditya Labs offers pre-built templates for dental practices, law firms, restaurants, real estate, fitness studios, and more. Tidio provides generic templates designed primarily for e-commerce stores.
Aditya Labs uses GPT-powered AI trained on your business data with industry-specific knowledge bases. Tidio's Lyro AI handles FAQ-style questions but lacks deep industry context.
Choose an industry template and get a knowledge base pre-loaded with common questions, workflows, and terminology for your field. With Tidio, you start from scratch.
Tidio excels at e-commerce use cases like order tracking and product recommendations. Aditya Labs serves a broader range of small businesses including service providers, healthcare, and professional services.
Both are great platforms — the right choice depends on your business size, industry, and needs.
Common questions about Aditya Labs vs Tidio.
Aditya Labs offers industry-specific templates pre-configured with questions, workflows, and knowledge bases for fields like dental, legal, real estate, and restaurants. Tidio offers generic chatbot templates focused primarily on e-commerce use cases like order tracking and product recommendations.
Aditya Labs provides dedicated templates and knowledge bases for dental practices, law firms, real estate agencies, restaurants, fitness studios, and home service businesses. Tidio is primarily designed for e-commerce and online stores.
Aditya Labs uses GPT-powered AI trained on your specific business data with industry-specific context. Tidio's Lyro AI handles FAQ-style conversations but is more limited in understanding complex, industry-specific questions outside of e-commerce.
Tidio's paid plans start at $29/mo, while Aditya Labs starts at $49/mo. However, Aditya Labs includes industry-specific templates, deeper AI capabilities, and pre-built knowledge bases that would require significant manual setup time on Tidio. Both platforms offer free tiers.
Yes, but if your primary need is e-commerce-specific features like order tracking, Shopify integration, or product recommendations, Tidio may be a better fit. Aditya Labs excels for service-based businesses that need industry-specific AI agents.
Join hundreds of small businesses using AI agents to handle customer inquiries 24/7. Set up in under 5 minutes.
Try Aditya Labs FreeNo credit card required. Cancel anytime.